Bringing Heedify to Australia and New Zealand: Now Available Through Voitec

At Heedify, we’re on a mission to simplify and modernise the way organisations manage calls within Microsoft Teams - and now, we’re excited to make our native attendant console more accessible than ever in Australia and New Zealand through our new distribution partnership with Voitec, a leading Australian-owned distributor of communication solutions.

A Native Microsoft Teams Experience,Built for Receptionists

Heedify isn’t just compatible with Microsoft Teams - it’s built for it. Our solution delivers a seamless, intuitive call-handling experience designed specifically for receptionists and frontline staff. There are no plugins to manage, no workarounds needed - just atightly integrated attendant console that works the way Teams was meant to beused.

Whether managing incoming enquiries,routing calls more efficiently, or improving customer wait times, Heedify helps businesses deliver a more responsive and professional front-line service.

Why Australia and New Zealand?

As adoption of Microsoft Teams continues to grow across the ANZ region, so too does the demand for tools that streamline day-to-day communications. That’s where Voitec comes in. With years of experience supporting IT teams and end-users across Australia and New Zealand, Voitec understands the specific challenges that local organisations face - particularly when it comes to telephony and Teams voice integration.

“Heedify brings a level of simplicity and integration that fits naturally into the way many organisations are already using Microsoft Teams,” said Mark Owens, Managing Director at Voitec.

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“At Voitec, we’ve spent years working closely with businesses across Australia and New Zealand to understand the complexities of their IT environments and solve real-world problems. This partnership gives us the opportunity to offer a solution that improves how frontline staff manage calls and customer interactions - without the overhead of disconnected systems or complex deployments.”

Simple Deployment, Powerful Results -With Voitec by Your Side

One of the key advantages of Heedify is how quickly it can be deployed. Organisations can have the Attendant Console fully operational in under 60 minutes - with no need for third-party plugins, complex infrastructure, or time-consuming configuration.

Through our partnership with Voitec, and their deep understanding of communications technology and Microsoft Teams environments, organisations across Australia and New Zealand gain more than just a fast deployment - they gain a local partner who ensures the solution fits seamlessly into their broader IT strategy.

Whether you’re running a single office or managing a complex, multi-site setup, Voitec brings the insight and experience needed to help you integrate Heedify with confidence. Their team works closely with IT leaders, reception staff, and service managers to align deployment with business objectives and ensure a smooth transition from legacy systems.

Organisations across Europe - including NHS Royal Marsden and Endrix - are already seeing the benefits of a native Teams-based approach to receptionist software. Now, with Voitec supporting delivery and adoptionin ANZ, local businesses can modernise their voice experience quickly,efficiently, and with trusted expertise on hand every step of the way.

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