About Heedify

Heedify transforms Microsoft Teams into your customer service hero. As the only attendant console to deliver a truly native Teams experience, we empower organizations to streamline call flow management and optimize customer service—perfectly integrated with Teams Phone.

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Who We Are

Heedify is a team of innovators dedicated to making customer communications seamless, efficient, and intuitive for every organization using Microsoft Teams.

Our solutions are trusted by leading organizations to deliver exceptional customer experiences while freeing up valuable staff resources.

What We Do

We provide a fully integrated attendant console and contact center solution that helps you get the most out of Microsoft Teams.

Our technology allows you to set up a receptionist in just 60 minutes with no professional services required. Heedify is designed to be the customer service companion your team (and your customers) will love.

Why Heedify?

Truly Integrated Teams Experience: Heedify is the only attendant console built from the ground up for Microsoft Teams, ensuring seamless integration and a familiar interface for users.

Fast, Simple Deployment: Get up and running in under an hour-no infrastructure or complex setup needed.

All-in-One Solution: Manage calls, queues, routing, reporting, and call recording within a single pane of glass.

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