Native Attendant Console
for Microsoft Teams
The Heedify Attendant Console is a purpose-built receptionist solution for Microsoft Teams, designed to transform call management. With an intuitive, all-in-one interface, it eliminates the hassle of switching tools, enabling receptionists to handle calls seamlessly. Key features include one-click transfers, comprehensive contact management for internal and external networks, and built-in notetaking for efficient communication. Integrated with Power BI, it delivers actionable call analytics, empowering businesses to optimize front desk operations and enhance the caller experience.
Professional telephony your receptionists will love!
Heedify Receptionist console is a Native Teams application that adds all the features required for the operator to effectively manage customer calls.
Where receptionist answers calls
Heedify receptionist console is a Teams voice client, calls rings directly on the receptionist console. Receptionist answer and manages the calls in the same interface. No interface change is required.
What do I need to setup a Heedify Attendant Console
Heedify Attendant Console is 100 % based on Microsoft Graph API. You need to consent some permissions to enable Heedify Cloud manage Calls. There is no infrastructure requirement.
What type of PSTN connectivity does Heedify Supports
Heedify Attendant Console supports any type of PSTN connectivity To Microsoft Teams. Microsoft Calling Plan, Direct Routing and Operator Connect are all supported.
Could I request a free trial?
Yes, we offer a 30-day free trial. To request a trial, simply contact us or reach out to your system integrator.
Could I request a trial directly from my system integrator?
Yes, our partners are authorized to initiate a free trial period for you.
How is the Heedify Attendant Console licensed ?
The Heedify Attendant Console is licensed per named user, it is billed annually. You dont have any other cost.