Customer Story
Heedify now available in Australia and New Zealand via Voitec
Heedify expands distribution to ANZ with Voitec. Native Teams attendant console, deployment in under 60 minutes, local support.
- partners
- voitec
- australia
In 3 bullets. Heedify is opening up to Australia and New Zealand through a distribution partnership with Voitec, a local expert in communication solutions. Our native Microsoft Teams attendant console becomes accessible to ANZ organisations, with rapid deployment and local support. A new milestone in the international growth strategy.
A console built for Teams, designed for attendants
Our mission at Heedify is to simplify and modernise the way organisations handle calls inside Microsoft Teams. Today, we are making our native attendant console more accessible than ever in Australia and New Zealand thanks to our new partnership with Voitec, a leading Australian distributor specialising in communication solutions.
Heedify is not just Teams-compatible. It is built for Teams. Our solution offers a fluid and intuitive call handling experience, designed for attendants and front-line staff. No plugins to manage, no workarounds to invent. Just a perfectly integrated console that works the way Teams is meant to work.
Whether handling inbound calls, routing communications efficiently or reducing wait times, Heedify helps companies deliver a more responsive and professional reception.
Why Australia and New Zealand
Microsoft Teams adoption keeps growing in the ANZ region. With it, demand grows for tools that simplify daily communications. That is where Voitec steps in.
With years of experience working with IT teams and end users in Australia and New Zealand, Voitec understands the specific challenges of local organisations, especially around telephony and Teams voice integration.
“Heedify brings a level of simplicity and integration that fits naturally into how many organisations already use Microsoft Teams,” says Mark Owens, Managing Director at Voitec. “At Voitec, we have spent years working closely with companies across Australia and New Zealand to understand the complexities of their IT environments. This partnership gives us the opportunity to offer a solution that concretely improves call handling for front-line staff, without the complexity of disconnected systems.”
Rapid deployment, concrete results
One of Heedify’s key advantages is deployment speed. An organisation can have its attendant console fully operational in under 60 minutes. No third-party plugin, no complex infrastructure, no endless configuration.
Through our partnership with Voitec, and their deep knowledge of communication technologies and Teams environments, ANZ organisations get not only fast deployment but also a local partner who keeps things aligned with their global IT strategy.
Whether you run a single office or a multi-site setup, Voitec brings the expertise needed to integrate Heedify with confidence. Their team collaborates with IT leads, attendants and service managers to align deployment with business goals and ensure a smooth transition from legacy systems.
An approach already proven internationally
Organisations across Europe, including NHS Royal Marsden and Endrix, are already seeing the benefits of a native Teams approach to reception tools. Today, with Voitec backing delivery and adoption in ANZ, local companies can modernise their voice experience quickly, efficiently, with reliable expertise at every step.
Final thoughts
Heedify’s arrival in Australia and New Zealand, supported by Voitec, marks an important step in our international expansion. For ANZ organisations looking to modernise their phone reception on Teams, it is access to a mature, certified solution already deployed internationally, with a local partner who masters every aspect.
Want to see Heedify Attendant Console for Teams in action? Book a 30 min demo or contact Voitec for the ANZ region.